Reporting
Answers, not dashboards.
Twelve questions decide whether a finance team is in control of its receivables. Reporting in Zetu is organized around answering them, and around being able to open any answer and see what produced it.
Expected.Received.Reconciled.Outstanding.
- Expected, received, reconciled, unallocated and outstanding, per period
- Aging by obligation and by account
- Days past due distribution and movement
- Collection efficiency and recovery over time
- Suspense balance, aging and resolution outcomes
- Match rate and exception volume by rail
Part of one system
Members & accountsObligationsBillingPaymentsReconciliationCollectionsCommunicationsMember portalStandingEntitlementsReporting. See how they fit
- 01
What should have been received?
ExpectedEXPECTED$84,200100.0%Every obligation that came due this period, from every agreement.
- 02
What actually came in?
ReceivedRECEIVED$79,10093.9%All money that landed, on every rail, including money nobody asked for yet.
- 03
What have we confidently connected to an obligation?
AllocatedALLOCATED$77,60092.2%Matched to a specific obligation on a specific account, with the rule that matched it recorded.
- 04
What still needs investigation?
UnallocatedSUSPENSE$1,5001.8%9 payments held in suspense. Real money, in the bank, not yet attached to anything.
- 05
What remains collectible?
OutstandingOUTSTANDING$5,1006.1%47 accounts. This is the number that becomes the collections worklist.
The questions
What a finance team actually asks.
How much should we have collected?
Expected revenue from obligations that came due, whether or not an invoice was raised for them.
How much actually arrived?
Received, by rail, by period, including money that arrived against nothing.
How much is reconciled?
Allocated to specific obligations, with the rule or person behind each allocation.
How much remains unallocated?
The suspense balance, itemized and aging. Money you hold and cannot yet attribute.
How much is overdue?
Outstanding past grace, by account, by obligation and by segment.
How old is the debt?
Aging by obligation rather than blended per account, so the oldest item is not hidden by a recent one.
What is expected next month?
Scheduled obligations ahead, including installments and renewals, before anything is invoiced.
Which accounts require intervention?
The worklist: overdue, no hold, no arrangement, reachable — ranked by what is recoverable.
Which revenue is at risk?
Accounts whose behavior has changed, whose promises have broken, or whose obligations are disputed.
Which rails create reconciliation problems?
Match rate and suspense volume by rail, so the cost of a payment channel is visible.
What changed since yesterday?
New payments, new allocations, standing changes, broken promises and new exceptions.
Did the numbers move for a good reason?
Every figure traceable back to the obligations and settlements that produced it.
A number you cannot open is a number you cannot defend.
The most dangerous reporting failure is not a missing chart. It is a total that is computed one way in the summary and a different way in the detail, so that the treasurer's figure and the accountant's figure disagree by an amount neither of them can explain — and everyone quietly picks the one that suits the meeting.
Because every figure in Zetu is derived from the same obligations and settlements, opening a total shows you the rows that produced it. Expected can be opened into obligations. Received can be opened into payments. Reconciled can be opened into allocations, each with the rule or the person behind it. Outstanding can be opened into accounts and then into a worklist.
That property is worth more than any number of chart types.
Capabilities
What is in reporting
- Expected, received, reconciled, unallocated and outstanding, per period
- Aging by obligation and by account
- Days past due distribution and movement
- Collection efficiency and recovery over time
- Suspense balance, aging and resolution outcomes
- Match rate and exception volume by rail
- Forward view of obligations due next period
- Revenue at risk by segment and by behavior
- Standing distribution across the book
- Daily change: payments, allocations, standing, promises
- Every total drillable to the rows beneath it
- Scheduled delivery to named recipients, including non-users
- Export for accounting and board reporting
Questions
Reporting, in practice
Do we get a dashboard?
Yes, and it is deliberately not the point of this page. A dashboard shows you a number; what a finance team needs is to be able to open that number and see the obligations and settlements underneath it. A figure nobody can drill into is a figure nobody should present to a board.
Can we get reports out on a schedule?
Scheduled delivery to named recipients is part of the design, including recipients who are not system users — the treasurer, the committee, the board member who will never log in. Which delivery channels are live depends on the communications providers you connect.
Does Zetu replace our accounting system?
No, and it should not try to. Accounting records financial history for statutory purposes; Zetu operates the financial relationship day to day. The sensible arrangement is that Zetu is the system of record for obligations, settlements and standing, and posts to your accounting system. See the comparison page for where the line sits.
Keep reading
- ReconciliationWhere the trustworthy numbers come from.
- CollectionsWhat the outstanding report turns into.
- StandingThe dimension most reporting is missing.
- Zetu vs accounting softwareWhere the line between the two sits.
- IntegrationsGetting the numbers into your accounting system.
- Invoice generated does not mean revenue collectedThe reporting mistake this page exists to prevent.
Bring us one messy month.
Bring one month of obligations and one month of payments. We will show you what reconciles, what does not, and what that is costing you.